Product Photography FAQ’s
At Sarah Eliza Images, our bespoke approach means you’ll receive a
personalised solution that perfectly suits your brand and budget. This means
you’re not paying for things you don’t need or want. Our costs reflect years of
knowledge and experience, not just the hours it takes to shoot. If you require
images on a regular basis, of course, this will be factored into your proposal,
and you will receive a discounted rate.
Plenty! We work hard to make sure you get the perfect shot first time, but we’ll always take some variations so you have images to play with. Get your copy and paste hands ready – you’re going to be sharing your website URL a LOT!
Don’t sweat it! This is what we do everyday. Book a chat and we’ll discuss your
goals, and how you intend on using your images. Then we’ll work out the best
way to create click-inducing photos.
After your products have been photographed they can be returned to you. To return your products, please include a pre-paid return post bag or I can invoice you for all postage expenses. Alternatively, I dispose of them for you. Some products will need to be opened or have the labels removed for the images. Consumables can’t be returned.
Props are an excellent way to reinforce a brand’s visual aesthetic. We welcome any props to be provided along with your products. If you wish to feature perishable props such as food or flowers within your shoot, the cost will be added to the final invoice. If a specific backdrop or prop is required for the photoshoot the cost will be added to the final invoice.
Sending spare labels and using extra packaging can be useful in capturing your images in the best light. For example- if labels on products are lopsided or at uneven heights, it will show when they are styled for the shoot and will require relabelling. It’s also a good idea to make every effort when packaging the products that will be photographed. You want to ensure they arrive looking perfect.
Branding Photography FAQ’s
It all starts with understanding your brand’s vision. We’ll talk about the types of images you need, then put together a custom photoshoot list to guide the session. On the day, I’ll give you plenty of direction, so there’s no need to worry about how to pose or what to do. You’ll feel comfortable, confident, and walk away with images that truly reflect you and your brand.
We select a location that complements your brand’s identity. If you have an office or workspace that showcases your business, we can capture you there. Otherwise, we can organise an photoshoot outdoors, whether in a city setting or a natural landscape, depending on the look and feel you want to achieve.
I’ve got you covered! Before your session, I’ll guide you on outfit choices that align with your brand. I also recommend bringing a few options on the day so we can see what works best on camera. If you want to feel extra confident that your wardrobe reflects your brand and speaks to your ideal audience, a personal stylist can be a great investment. I can arrange this for you or provide recommendations—just let me know when you book!
No stress! If the weather isn’t on our side and it impacts the look we’re going for, we can reschedule to another date. When booking, we can also set a backup date just in case, so you’re covered no matter what.
Feeling awkward in front of the camera is completely normal—but that’s where I come in. I’ll guide you through the entire session, from natural poses to the best lighting and angles, so you’re never left wondering what to do. We’ll also review images as we go, so you can see what’s working and gain confidence along the way. And if you need a little extra encouragement, I’ve got plenty of (questionable) jokes up my sleeve to help you relax and enjoy the process!
General FAQ’s
I have three camera kits and use Nikon D850, D500 professional DSLRs with a combination of prime and zoom lenses and other professional equipment. All the cameras I use have dual memory cards used in a backup configuration so each camera will have two copies of your photos in case one card fails. I only use premium-quality SanDisk memory cards to minimise any data loss. Our retouching removes dust marks, we correct for any geometry errors, colour corrections, and generally present products in the best possible way possible.
Yes, I have public liability insurance. Policy numbers and details can be provided if required.
Yes, I am registered to work with vulnerable people in Victoria which means children under the age of 18. Registration to work with vulnerable people as a photographer is mandatory in Victoria.
I’m a Melbourne-based product and branding photographer, but I work with businesses across Australia. Whether you’re in another state or outside Melbourne, my seamless booking process makes it easy to work with Sarah Eliza Images from anywhere. I also offer remote photography options, providing a flexible and stress-free solution for all clients.
To ensure a smooth and organised experience, email is the best way to get in touch. It allows me to keep track of all your requests and provide clear, timely responses. The easiest way to reach me is through my Contact Page. If something is urgent, you’re welcome to call, but for all bookings and inquiries, email is the most reliable option. To keep communication efficient, I don’t handle requests via text or messaging apps.
You can book as early as you like. I operate on a “first in” basis.
50% of payment is required up front as a deposit with the remainder due the day prior to the planned photoshoot. Any delayed payments will incur a 5% fee per week
Your finished images supplied via the private online gallery include a license for use by your business. This means you can use them on social media, your website, and email marketing. For packages that include high res images, you can use the images for printing on product labels, printed flyers, brochures, and anything else you want to print on.
We deliver images via instant download from a private and protected online gallery or for an additional charge of $100, on USB.
You will receive your images within 2-6 weeks. If you are in a hurry I can photograph and deliver a turnaround time of 48hours once items arrive at my doorstep provided I have the availability or an additional cost of 50% of the package you have chosen.
Stock Images FAQ’s
Many members use Sarah Eliza Images to elevate their website and social
media presence. But the versatility of these images extends far beyond this.
Sarah Eliza Images – Stock Photos can be a vital asset to your visual branding
and marketing, including on your advertising materials, internal documents,
presentations, and other marketing initiatives.
Yes! These rights do not expire, even if your Sarah Eliza Images Stock Photos
membership does. However, there are boundaries to these rights. It’s not
permitted for you to distribute or transfer our images to a third party in any
form, such as downloading for client use, giveaways, extraction, redistribution,
or any other method where you can “pass on” our images.
Once you have become a member you can’t receive a refund as you have
access to a library of images. However, you can cancel your monthly
membership at any time. The best way to do this is to cancel your
membership prior to the date your payment is due. This will ensure the
payment won’t be withdrawn from your account anymore.
All images are 1800px on the longest side, and come in a range of horizontal
(landscape) and vertical (portrait) orientations.
We have a huge range of images available in different colour palettes, styles,
locations, occasions, themes, lifestyles and interests. And the best bit is, when
you become a member, you get a say in what kind of images you would like
to see in upcoming collections!
No, they’re all yours. But if you would like to give us a shoutout, you can tag us
by using the handle @sarahelizaimages
All members receive instant access to the entire gallery and can make
unlimited downloads.
Sarah Eliza Images Stock Photos are non-commercial, royalty-free stock
photos, but they do come with some restrictions. Sarah Aktag owns all the
images and content on this website and has the copyright. When you sign
up, you receive a non-exclusive, limited-use license, providing you access to
all images in our library. This license lets you download, share on social media,
and use the images within your business, like on your website, social media
accounts, and advertising materials. And the good news is, these rights do
not expire, even if your membership does.
However, there are boundaries to these rights. It’s not permitted for you to
distribute or transfer our images to a third party in any form, such as
downloading for client use, giveaways, extraction, redistribution, or any other
method. You are not permitted to print these images – they are for digital
use only.
Furthermore, you cannot use the content for commercial or profit-driven
purposes. It’s also prohibited to use the content in a way that allows others to
download, extract, or redistribute it, such as incorporating it into a template.
Also, the content cannot be used as part of a trademark, design mark, trade
name, business name, service mark, or logo.
In essence, the right to use these images is tied to you, the membership
holder, and must not be passed on or shared.
We are constantly creating at Sarah Eliza Images, and add 26 collections per
year to our Stock Photos gallery. We believe in the importance of work-life
balance, so we take a break during the Christmas period. This means there
won’t be a new collections during a few weeks during the year, allowing us to
recharge and come back with even more captivating images for you.
Sign up to our newsletter and be the first to know when new collections have
been added to the Stock Photos gallery. Sign up here.
We have lots of different professions comprising our membership, but our
stock photos are particularly popular with business coaches & mentors,
female entrepreneurs & founders, life coaches, social media managers, virtual
assistants, business managers, accountants, and service-based businesses.
